Front Point Security Reviews

Frontpoint offers three main home security packages: The Starter Home Security System, the Premier Home Security System, and the Ultimate Home Security System. The Starter Home Security System includes a Frontpoint Hub & Keypad, three Door/Window Sensors, a Home Defense Kit, and an Indoor Camera. The Premier Home Security System includes a Frontpoint Hub & Keypad, a Touchscreen, three Door/Window Sensors, a Doorbell Camera, and a Home Defense Kit. The Ultimate Home Security System includes a Frontpoint Hub & Keypad, a Touchscreen, five Door/Window Sensors, a Motion Sensor, a Glass Break Sensor, a Smart Door Lock, a Flood Sensor, an Indoor Camera, a Doorbell Camera, and a Home Defense Kit. The prices for these packages are approximately $0, $169, and $419 respectively. Additionally, Frontpoint offers professional monitoring services at a cost of $49.88 per month. Customers also have the option to customize their own security system to fit their needs and budget.

Frontpointsecurity.com offers a range of products and services. The home security systems are designed to fulfill all home security and automation needs. They offer custom camera solutions for every home, allowing homeowners to keep an eye on their property whether they are home or away. The Frontpoint mobile app provides convenient one-touch control, sending customized alerts so users can monitor and control their entire system from their phone.

In terms of products, Frontpoint offers a variety of devices including a touchscreen control panel, smart door lock, wired and wireless doorbell cameras, indoor and outdoor cameras, motion sensor, garage sensor, and glass break sensor.

Frontpoint also offers 24/7 professional monitoring with highly trained emergency dispatch teams. The monitoring service includes automatic sensor checks every hour and industry-leading dispatch times. Frontpoint's security systems are 100% wireless, have a 24-hour battery backup, and are designed to work in all weather conditions.

Frontpoint respects consumer privacy and does not engage in unauthorized data sharing. They offer a 30-day risk-free trial and no long-term commitments are required. Frontpoint's systems can also help users save on their homeowner’s insurance.

Frontpoint Security provides a Customer Portal where users can manage their accounts, including making payments. Users can pay their balance through this portal. Payment can be made using a credit card, debit card, or directly from a bank account. To update payment information, users need to scroll down to the Account Billing section, click Add new payment type, add the information for the chosen payment method, and click Save. If setting up or changing the monthly service autopay method, users need to click Set to Autopay to activate the new payment method.

Frontpoint Security offers a return policy where if the customer decides Frontpoint isn’t right for them, they can mail the security equipment back. Frontpoint covers the cost of shipping for these returns. All of the hardware comes with a three-year warranty on repairs. As for the shipping policy, Frontpoint offers free ground shipping for security systems starting at $129. However, no further details about the shipping policy were found. If the customer has any questions regarding privacy, they can read the privacy policy on the Frontpoint Security website. For cancellation of the security service, the customer needs to call Frontpoint and pick option 6. They will be required to follow the cancellation link sent to their email by Frontpoint and send a written Notice of Cancellation 30 days before the contract ends.